Meet Our Team
President/Owner
Tim English, CIC
President, Owner, Agent
563.583.9142
tenglish@english-insurance.com
Dubuque - O'Connor & English Insurance
Sue Miller
Vice President/COO
563.583.9142
Tammy Klein, CISR, CPIW, CSRM
Personal Lines Manager
563.583.9142
Gabe Drewelow
Account Executive
gdrewelow@english-insurance.com
Gabe Drewelow joined the agency in 2020 with previous insurance experience. He graduated from Loras College in 2013 with a double major in Business Management and Marketing...
Brenda Lewis
Commercial Lines Agent
563.583.9142
Shelly Dahler, CISR
Marketing Manager/Personal Lines Agent
563.583.9142
Shelly Dahler, CISR, joined the agency in 2013. She holds a Master’s of Science Degree in Educational Psychology from the University of Wisconsin – Milwaukee. She is licensed to sell personal insurance in Iowa and Wisconsin...
Jodi Herbst Riedl
Life and Health Agent
563.583.9142
Jodi L. Herbst Riedl has joined O’Connor & English Insurance as a Life & Disability Specialist. Jodi has over 20 years experience in the insurance industry specializing in disability and life insurance for individuals, business...
Jessica Stepp
Personal Lines CSR
563.583.9142
Jessica Stepp joined the agency in 2018 and is licensed in personal lines insurance. She holds a Bachelor’s of Arts degree in Philosophy from the University of Dubuque. Technically an Iowa native, but raised in Wisconsin, Jessica...
Dyersville - English Insurance
Derrick Parsons, CIC
Commercial Lines Agent – Dubuque & Dyersville
563.875.2744
dparsons@english-insurance.com
Derrick Parsons, CIC, is a native of Hopkinton IA. He graduated from the University of Northern Iowa with a degree in Family Services. Derrick joined English Insurance Agency in 2014 ...
Joyce Heims
Commercial Lines Agent
563.875.2744
Joyce Heims has been with the agency since May 1979, and has over 37 years of experience in the insurance field. She is licensed to sell Commercial, Personal, Life and Health. Joyce manages the Commercial Lines Department in the...
Mary Nell Batterton, CPIW
Personal Lines Agent
563.875.2744
mbatterton@english-insurance.com
Mary Nell Batterton, CPIW, started her insurance career at the agency in1975. She manages the personal and farm insurance departments. She is licensed to sell personal, business, life and health insurance. Mary Nell has obtained her...
Amy Glaza, CISR
Personal Lines Agent
563.875.2744
Amy Glaza, CISR has been with the agency since June 2013. She is licensed in personal lines insurance and holds a Bachelor's of Science Degree in Communications from Southern Illinois University, Edwardsville. She earned the Certified...