Meet Our Team
Find an Agent
- Amy Glaza, CISR
- Brenda Lewis
- Derrick Parsons, CIC
- Donna M. Gotto, CIC
- Jenni Oberbroeckling
- Jessica Stepp
- Joyce Heims
- Kelsie Mason
- Ryan Mabe
- Stacey Ostrander
- Tammy Klein, CISR, CPIW, CSRM
- Tim English, CIC
President/Owner
Tim English, CIC
President, Owner, Agent
563.583.9142
tenglish@english-insurance.com
Tim English started his insurance career with Prudential Insurance in 1981. After several years there, he went into the Independent Agency System. He started working at Insurance Associates of the Midwest in 1992, and in 1998, he...
DUBUQUE - O'CONNOR & ENGLISH INSURANCE

Donna M. Gotto, CIC
Vice President/Insurance Sales Agent
563.583.9142
Donna M Gotto, CIC, CPIW recently joined the agency, coming from DB&T Insurance after 35 years as Vice President/Agency Manager. She has over 40 years of insurance experience.Donna has held the professional designation of...
Tammy Klein, CISR, CPIW, CSRM
Personal Lines Manager
563.583.9142
Brenda Lewis
Commercial Lines Agent
563.583.9142
Jessica Stepp
Personal Lines CSR
563.583.9142
Jessica Stepp joined the agency in 2018 and is licensed in personal lines insurance. She holds a Bachelor’s of Arts degree in Philosophy from the University of Dubuque. Technically an Iowa native, but raised in Wisconsin, Jessica...
Stacey Ostrander
Insurance Sales Agent
563.583.9142
sostrander@english-insurance.com
Stacey Ostrander joined the agency in June 2022, earned her personal lines license in February 2020 and in 2021, she obtained a commercial insurance license from the State of....
Kelsie Mason
Insurance Sales Agent
563.583.9142
Kelsie Mason joined the agency in August 2024, coming from Dupaco Insurance Services. She has over 24 years of insurance experience. Kelsie specializes in personal lines and life insurance but also holds a commercial license; she is...
DYERSVILLE - ENGLISH INSURANCE

Derrick Parsons, CIC
Account Executive – Dubuque & Dyersville
563.875.2744
dparsons@english-insurance.com
Derrick Parsons, CIC, is a native of Hopkinton IA. He graduated from the University of Northern Iowa with a degree in Family Services. Derrick joined English Insurance Agency in 2014 ...
Ryan Mabe
Account Executive – Dubuque & Dyersville
563.875.2744
Joyce Heims
Commercial Lines Agent
563.875.2744
Joyce Heims has been with the agency since May 1979, and has over 37 years of experience in the insurance field. She is licensed to sell Commercial, Personal, Life and Health. Joyce manages the Commercial Lines Department in the...
Amy Glaza, CISR
Insurance Sales Agent
563.875.2744
Amy Glaza, CISR has been with the agency since June 2013. She is licensed in personal lines insurance and holds a Bachelor's of Science Degree in Communications from Southern Illinois University, Edwardsville. She earned the Certified...
Jenni Oberbroeckling
Personal Lines Agent/Marketing & Advertising
563.875.2744
joberbroeckling@english-insurance.com
Jenni Oberbroeckling joined the agency in June 2021 as a Customer Service Representative and obtained her personal lines license in August. Jenni is married to Adam and they have two daughters, Emma and Ava. Outside of the office she...